Shipping and Exchange Policy
Shipping Methods
- Deliveries are handled by Praja’s preferred domestic logistics partners and vendors.
- The delivery method for each order will be specified at checkout.
Delivery Regions
- Praja currently ships to domestic addresses only.
- We do not deliver to international customers.
Delivery Timeframe
- Orders are typically dispatched within the timeline shown at checkout.
- Expected delivery time after order confirmation is 6–7 week days.
Shipping Charges
- Any applicable shipping charges will be calculated and shown at the time of order placement.
Exchanges and Replacements
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Due to the perishable nature of fresh produce, exchanges and replacements will be offered only in valid cases such as:
- Damaged or spoiled items received.
- Incorrect products delivered.
- Requests will be reviewed case by case at Praja’s discretion.
Customer Responsibility and Issues
- Customers should inspect orders at delivery and report any issues (damaged, spoiled, or incorrect items) within 24 hours of receipt for review.
Policy Changes
- Praja reserves the right to update this Shipping policy without prior notice. The effective date of the latest update should be shown on the page.
Updates
Praja reserves the right to update the Shipping and Exchange Policy without prior notice. (Last updated 30th August, 2025)
Contact Us
If you have any questions about this Shipping and Exchange Policy, please reach out to us at:
📧 Email: prajateam25@gmail.com
📱 Phone/WhatsApp: +91 95614 37216