Shipping and Exchange Policy

Shipping Methods

Deliveries may be handled directly by Praja or through trusted partner farmers/logistics providers.
The delivery method and expected timeline will be specified at the time of order.

Delivery Regions

Delivery availability may vary depending on the type of produce and logistics support.
Currently, delivery regions will be communicated individually for each product.

Shipping Charges

Any applicable shipping charges will be mentioned at the time of order placement.

Exchanges and Replacements

Due to the perishable nature of fresh produce, exchanges and replacements will be offered only in valid cases such as:
- Damaged or spoiled items received.
- Incorrect products delivered.
Requests will be reviewed case by case at Praja’s discretion.

Customer Responsibility

Customers are requested to inspect their order upon delivery.
Issues must be reported within 24 hours of receiving the product.

Updates

Praja reserves the right to update the Shipping and Exchange Policy without prior notice. (Last updated 30th August, 2025)

Contact Us

If you have any questions about this Shipping and Exchange Policy, please reach out to us at:

📧 Email: prajateam25@gmail.com

📱 Phone/WhatsApp: +91 95614 37216